01
Initial Discussion
The prospective client contacts Shontrell by email or telephone to provide a brief overview of the organization and the support being considered.
Engagement process
A Clear, Practical Engagement Process
Each consulting relationship begins with a defined need and a shared understanding of the work to be completed.
02
Scope Definition
The priorities, intended deliverables, expected timeline, and consulting arrangement are documented before work begins.
03
Assessment and Recommendations
Relevant processes and operating information are reviewed, followed by practical observations and recommendations aligned with the agreed scope.
04
Delivery and Follow-Through
Findings and deliverables are presented to the client. When appropriate, continuing support may be provided through a monthly retainer.
Start a conversation
Start with a clear discussion of the scope.
Now accepting consulting engagements with small and midsize businesses throughout the United States.